Franchise Management

Orchestrate every franchise touchpoint

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Intelligent service delivery

Orchestrate complex franchisee interactions with precision. Coordinate multiple touchpoints while maintaining perfect timing across every service engagement.

End the chase

Replace endless email chains with intelligent reminders, one-click approvals, and seamless collaboration in context.

360° insights 

Monitor performance, track franchisee health, measure metrics, and gain actionable insights through customizable dashboards.

Process coordination

Synchronize approval flows, documentation, and compliance checks in perfect harmony. Let smart orchestration rules guide each interaction through your established franchise protocols.

Assign roles with precision

Control is critical in any business process. With Moxo’s persona capabilities, decide who sees and does what. Assign roles and permissions with precision and tailor workflow actions accordingly.

Operations Director

Support Manager

Territory Manager

Franchise Owner

Operations director

Orchestrates the entire franchise management process, ensuring alignment between corporate objectives and franchise performance outcomes. Develops standardized workflows, establishes operational benchmarks, and maintains high-level stakeholder relationships across the network. Drives strategic initiatives through data-driven insights and proactive guidance to ensure sustainable growth and brand consistency.

Support manager

Owns the end-to-end franchise support experience, coordinating training programs and providing comprehensive guidance throughout the franchise journey. Ensures franchisees achieve quick time-to-value through best practice sharing and proactive assistance. Monitors franchise health, identifies optimization opportunities and maintains strong relationships with franchise partners.

Territory manager

Facilitates seamless communication between corporate headquarters and franchise locations while maintaining operational excellence within their territory. Implements strategic initiatives, monitors performance metrics, and provides on-ground support to ensure franchise success. Acts as the primary point of contact for day-to-day operational needs and performance optimization.

Franchise owner

Key decision-maker at the franchise location who actively participates in implementing corporate initiatives and maintaining brand standards. Manages local operations, ensures compliance with established protocols, and drives business growth while maintaining consistent customer experience. Collaborates with support teams to achieve performance targets and optimize operational efficiency.

Questions + answers

How can we ensure consistent service delivery across all our franchisees?

Moxo's orchestration engine standardizes core processes while allowing for location-specific flexibility. You can maintain brand standards through automated checkpoints while giving franchisees the autonomy they need to succeed in their local markets.

Our franchisees are frustrated with slow response times. How can Moxo help?

By orchestrating service workflows, Moxo eliminates communication bottlenecks and automates routine requests. Franchisees get instant access to resources and faster resolution times, while your team focuses on high-value support that drives growth.

We're expanding rapidly. How can we maintain quality while scaling operations?

Moxo scales with your growth, automatically orchestrating onboarding, training, and ongoing support for new franchisees. The platform ensures consistent quality across your network while reducing the operational burden on your corporate team.

How can we integrate Moxo with the tools we already use?

Moxo's orchestration layer works seamlessly with popular franchise tools like POS systems, training platforms, and accounting software. This means your franchisees can maintain their existing workflows while gaining the benefits of coordinated service delivery through Moxo's intelligent orchestration.

Elevate your franchise operations